Customer Story

Fortune 100 Health Company Strengthens M365 Security & Compliance with eSHARE

Health Insurance
Microsoft 365 Security & Collaboration

Challenge

A leading Fortune 100 healthcare company needed a governance solution to collaborate efficiently within Microsoft 365 while safeguarding sensitive personal and health information. IT and compliance teams needed to enable seamless, secure link sharing without risky file transfers or guest accounts, automate compliance enforcement for privacy and regulatory policies, streamline validation workflows that were creating operational bottlenecks, and secure large confidential data exchanges without slowing the business down — all while eliminating reliance on third-party file transfer tools and email attachments.

Solution

After evaluating multiple vendors, the company selected eSHARE for M365 governance and security controls that automatically enforce data policies and regulatory compliance, seamless collaboration through direct, secure link sharing from M365 without external tools, workflow automation that replaced slow manual validation, and confidential data controls for managing large volumes of sensitive data securely.

Results

  • Provider list validation and other manual workflows dropped from 90 days to 2 days
  • 67,600 employees can now collaborate securely and efficiently across the organization
  • Data governance policies are enforced automatically, reducing IT workload while maintaining full compliance with contractual and regulatory requirements
  • Confidential member call recordings and other sensitive data now move through a secure, controlled lifecycle