Careers

Join our team

eShare is dedicated to helping the employees, partners and clients of the world’s largest companies and organizations become more productive and engaged through the power of transparent collaboration. We are always looking for bright, ambitious minds to help us in that mission.

We promise by joining us you will have a significant role in contributing to our impassioned purpose and will immediately feel valued and connected to our cause. We believe that collaboration across the board can always improve and as a result companies can become even more successful. Reach out to hear more about our opportunities and all that we provide.

Join us on our mission

We are scaling up and looking for passionate and results-driven people who respect our common values. Our team consists of business consultants and software engineers. What unites us is our passion for secure & easy external file sharing and transparent virtual collaboration.

If that sounds like something you’d like to be a part of, we invite you to explore a career opportunity with us and apply at:

For US open positions: careers@eshare.com
For GR open positions: careers.gr@eshare.com

Positions are open in our Boston and Athens offices!

Join us in our mission

Current opportunities at eShare

Content Manager

Athens, Greece

Content Manager-On Site

PositionOverview:

We are seeking an experienced Content Manager to join our dynamic marketing team ateShare. As a Content Manager, you will play a crucial role in driving our content strategy, crafting engaging copy, and managing the uploading and distribution of content across various platforms. The ideal candidate will have a strong background in content management, exceptional copywriting skills, and a deep understanding of the B2B SaaS landscape.

Key Responsibilities:

  1. Content Strategy Development: Collaborate with the marketing team to develop and execute a comprehensive content strategy that aligns with eShare's business objectives and resonates with our target audience.
  2. Copywriting: Produce compelling, SEO-friendly copy for diverse channels, including website pages, blog posts, email campaigns, white papers, case studies, and social media.
  3. Content Creation: Generate original, insightful content that addresses the pain points and challenges of our target market, positioning eShare as a thought leader in collaborative workspace management.
  4. Content Editing and Proofreading: Ensure all content is accurate, error-free, and maintains consistency with eShare's brand voice and style guidelines.
  5. Content Uploading and Distribution: Oversee the uploading, scheduling, and distribution of content across our website, blog, email marketing platform, social media channels, and other relevant platforms.
  6. Content Performance Analysis: Monitor and analyze the performance of content initiatives using relevant metrics and analytics tools. Utilize insights to optimize content strategy and drive continuous improvement.
  7. Content Calendar Management: Develop and maintain a content calendar to ensure consistent, timely delivery of content that supports eShare's marketing campaigns and initiatives.
  8. Collaboration: Work closely with cross-functional teams, including marketing, sales, product, and customer success, to align content efforts with overall business goals and objectives.

Qualifications:

  • Bachelor's degree in Marketing, Communications, English, or a related field.
  • 3-5 years of experience in content management, copywriting, or a similar role, preferably in the B2B SaaS industry.
  • Proven track record of producing high-quality content that drives engagement, leads, and conversions.
  • Excellent writing, editing, and proofreading skills with a keen eye for detail.
  • Strong understanding of SEO best practices and content optimization techniques.
  • Proficiency in content management systems (CMS) and experience with content publishing and distribution tools.
  • Familiarity with analytics platforms such as Google Analytics or similar tools.
  • Creative thinker with the ability to generate innovative content ideas that resonate with target audiences.
  • Strong organizational skills and ability to manage multiple projects simultaneously in a fast-paced environment.
  • Excellent communication and collaboration skills, with the ability to work effectively in a cross-functional team environment.

Why Join Us:

  • Opportunity to make a significant impact in a leading B2B SaaS company.
  • Competitive salary and benefits package, including health insurance and  professional development opportunities.
  • Collaborative and inclusive work environment with a focus on innovation and continuous improvement.

About eShare        

eShare is at the forefront of transforming external data sharing and collaboration for enterprises. Our platform enhances the user experience while ensuring the utmost security and compliance by integrating with Microsoft 365, thereby removing the dependence on additional data repositories. Built around familiar tools like Teams, SharePoint, OneDrive, and Outlook, eShare makes external data sharing seamless and secure, allowing businesses to concentrate on growth with the assurance of secure, compliant, and efficient data sharing practices.

Equal Opportunity Employer:

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Submit your resume and cover letter to careers.gr@eshare.com

Senior Software Engineer for Data Migrations

Athens, Greece

The Role:

We are looking for a talented Software Engineer with experience in backend development using Python for our growing Data Migrations team. Out of the box thinking & adaptability mean a lot to us. You will need to be able to improvise, re-organize and prioritize on the fly. We are looking for a self-organized individual with a proactive mindset and the attitude towards automating and testing anything possible in the workflow. Our teams are working in a fast-paced environment with agile methods.

Description:

Develop end to end using Python microservices and components and enhance the functionalities of current software systems.

Analyze requirements and turn them into solid designs.

Work closely with the Product team, to provide the technical expertise to shape up new features.

Write efficient, reusable, testable, and scalable Python code.

Essential Technical skills:

·     4+ years of professional experience developing production-level Python software

·     2+ years of professional experience in Django

·     Experience using databases and ORMs.

·     Experience in creating and consuming REST APIs.

·     Experience in concurrency and asynchronous programming and solid understanding of synchronous vs asynchronous design

·     Εxperience with RabbitMQ or any other messaging/queuing system.

·     Experience in writing unit and integration tests.

·     Experience in building and designing scalable, high-performance production systems.

Considered a Plus:

·     Experience with microservices architectures and microservices testing.

·     Experience with Docker, particularly Docker Compose.

·     Experience in optimizing database design.

·     Experience with Elastic search and Kibana.

·     Experience with MicrosoftGraph, Dropbox, Box or Google Drive API (or the corresponding SDKs).

Who you are:

·     Open-minded and willing to pick up new technologies.

·     Having a strong analytical mindset.

·     Strong ability to work in both international and multifunctional teams.

·     Excited about working in a lean scale-up environment.

·     Passionate in finding intelligent solutions to ambiguous problems.

·     Eager to dive in and learn in a fast-paced environment.

·     Collaborative team player with attention to detail.

What is it like to work at eShare:

·     Personal growth, in soft and tech skills.

·     Contributing to the scale-up of the company.

·     Competitive full-time salary.

·     Top-of-the-line tools and equipment.

·     Ongoing training and development.

·     Private health insurance.

·     Excursion weekends & unique events.

Equal Opportunity Employer:

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Submit your resume and cover letter to careers@eshare.com

IT Project Manager

Boston, USA

Who we are:

eShare is a leading provider of enterprise software solutions for file sharing and content collaboration with external parties using Microsoft 365. We enable organizations to engage their clients, partners and suppliers easily and securely using the productivity tools and workflows users are already familiar with – Teams, SharePoint Online, Outlook and OneDrive. Our solutions make customer experience and file-based workflow transformation practical through the easy, secure, and collaborative sharing of essential data with customers, suppliers, and partners.

Where are we headed?

We are building the ability for employees and their partners, clients and customers to collaborate transparently, and therefore become more satisfied with their work, byextending all investments in M365 towards external file sharing in a seamlesslyintegrated way. A workplace solution that enables better internal and externalcollaboration while allowing companies to implement a variety of permissivepolicies, (not just all or nothing) while effectively upholding their securitystrategy and regulation requirements.

Key Responsibilities:

·      Deployment and Implementation: Lead the deployment of SaaS products for eShare customers, ensuring smooth integration with existing systems and workflows through requirements gathering, configuration, and testing.Collaborate with technical teams and customer stakeholders to resolve any technical issues during implementation.

·      Project Planning: Lead the effort for requirements gathering for customer engagements. Develop and maintain comprehensive project schedule outlining tasks, timelines, and dependencies using Smartsheet.

·      Project Monitoring: Monitor and manage project issues using M365 tools. Collaborate with cross-functional teams to monitor project scope, goals, and deliverables. Proactively monitor project progress according to agreed-upon project timelines.

·      Risk Management: Identify potential risks, escalate appropriately and assisting with the development of mitigation strategies.Proactively address challenges to keep projects on track and within scope.

·      Communication: Serve as the primary point of contact for eShare customers. Facilitate clear communication among internal non-technical and technical team members, client stakeholders, and leadership.Provide regular project status updates, addressing concerns and ensuring accuracy and transparency.

·      Product Expertise: Possess a deep understanding of SaaS products and M365 technologies. Work closely with development and product support teams to ensure all requirements align with project objectives.

·      Documentation: Create and accurately maintain detailed project documentation including risk/issue, action item, and financial trackers, meeting agendas and minutes.

Qualifications:

·      Bachelor’s degree in information technology or related field.

·      Minimum of 2 years’ experience in product/technical program management, project planning or product development.

·      1-2 years of experience in project management with SaaS or PaaS solutions.

·      Proven experience managing technical projects, specifically SaaS implementations.

·      Experience with managing projects with deployments in cloud-based environments such as Microsoft Azure.

·      Experience with project management tools.

·      Excellent communication, leadership, and interpersonal skills.

·      Ability to balance technical and business considerations for effective project delivery.

·      Experience working in a startup environment or in a scaling division within a larger organization.

·      Excellent communication skills, with the ability to present complex ideas clearly and persuasively.

·      Exceptional critical thinking and problem-solving skills.

·      Demonstrated ability to communicate with both technical and non-technical stakeholders.

Leadership Expectations:

·      Ability to communicate clearly and directly with others to help address concerns or issues.

·      Help management to identify and solve problems that arise within the team, and escalate issues as needed.

·      Understand and empathize with their team members' situations and feelings, building a positive and supportive work environment.

·      Manage their time effectively, setting priorities, and managing multiple tasks and work streams simultaneously.

·      Make decisions that are in the best interest of the team and the organization, considering the perspectives of all stakeholders and balancing competing priorities.

·      Help their team members prioritize their work to ensure that goals are achieved on time.

·      Take part in leadership training around emotional intelligence, communication, feedback, and other relevant programs to help build leadership skills.

Equal Opportunity Employer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Submit your resume and cover letter to careers@eshare.com

DevOps Engineer

Athens, Greece

We are eShare

eShare is a leading provider of enterprise software solutions for file sharing and content collaboration with external parties using Microsoft 365. We enable organizations to engage their clients, partners and suppliers easily and securely using the productivity tools and workflows users are already familiar with Teams, SharePoint Online, Outlook and OneDrive. Our solutions make customer experience and file-based workflow transformation practical through the easy, secure, and collaborative sharing of essential data with customers, suppliers, and partners.

Joining eShare now and be part of the new journey in the secure data collaboration/transformation of the global remote workforce.

The Role

We are looking for a talented DevOps Engineer to join our team in Athens, Greece. Out-of-the-box thinking & adaptability mean a lot to us. You will need to be able to improvise, re-organize and prioritize on the fly. We are looking for a self-organized individual with a proactive mindset and attitude towards automating anything possible in the workflow. Our teams are working in a fast-paced environment with agile methods.We prioritize incremental iteration and continuous improvements over knowing all the details from the start.

Responsibilities

·      Support, expand and maintain our Azure-hosted infrastructure, as well as some on-premises infrastructure for various environments.

·      Monitor, plan and configure aspects of the infrastructure as well as collaborate with other parties to improve performance, availability, and reliability.

·      Work with Azure, Kubernetes, Terraform and Ansible, as well as a substantial number of additional applications for functions such as monitoring, logging, and error reporting.

·      Search for new ways to improve our infrastructure and leverage the capabilities Azure, Kubernetes and hosted solutions, provide us with. We are, however, always open to new tools&techniques to get the job done more effectively.

·      Implement secure-first solutions proactively since we provide modern secure collaboration through our SaaS platform.

·      Manage and improve CI/CD Pipeline.

Requirements

Must-Have:

·      3+ years of working experience as a DevOpsEngineer.

·      Strong experience with container orchestration (Kubernetes).

·      Experience in Cloud Infrastructure, preferably Azure.

·      Experience in Continuous Integration tools such as Drone, Gitlab CI, Azure Pipelines or others.

·      Strong coding and scripting skills (Bash, Python).

·      Experience in Linux Administration (Debian, CentOS).

·      Experience in Infrastructure as a code tools (e.g., Ansible, Terraform).

·      Familiarity with RDBMS administration (e.g.,MySQL or PostgreSQL).

·      Excellent troubleshooting and problem-solving skills.

Nice to Have:

·      Experience working with the Python ecosystem and web frameworks such as Django, Flask etc.

·      Experience with Microsoft ecosystem & technologies such as Microsoft 365 and Azure services.

·      Knowledge of Security best practices.

·      Experience around monitoring (Datadog, Prometheus, Grafana, ELK) and alerting.

What’s it like to work at eShare:

·      Being part of a fast-growing environment that gives employees great opportunities for personal growth, in soft and tech skills, while contributing to the scale-up of the company, towards becoming a leader in the field of cybersecurity and virtual collaboration.

·      Competitive full-time salary.

·      Top-of-the-line tools and equipment.

·      Ongoing training and development.

·      Private health insurance.

·      Excursion weekends & special events.

Equal Opportunity Employer:

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Submit your resume and cover letter to careers.gr@eshare.com

Senior Java Backend Engineer

Athens, Greece

Who is eShare?

eShare is a leading provider of enterprise software solutions for file sharing and content collaboration with external parties using Microsoft 365. We enable organizations to engage their clients, partners and suppliers easily and securely using the productivity tools and workflows users are already familiar with – Teams, SharePoint Online, Outlook and OneDrive. Our solutions make customer experience and file-based workflow transformation practical through the easy, secure, and collaborative sharing of essential data with customers, suppliers and partners.

Where are we headed?

We are building the ability for employees and their partners, clients and customers to collaborate transparently, and therefore become more satisfied with their work, by extending all investments in M365 towards external file sharing in a seamlessly integrated way.

A workplace solution that enables better internal and external collaboration while allowing companies to implement a variety of permissive policies, (not just all or nothing) while effectively upholding their security strategy and regulation requirements.

The Role

We are looking for a talented Software Engineer with experience in backend development using Java and Spring Boot. Out of the box thinking & adaptability mean a lot to us. You will need to be able to improvise, re-organize and prioritize on the fly. We are looking for a self-organized individual with a proactive mindset and the attitude towards automating and testing anything possible in the workflow. Our teams are working in a fast-paced environment with agile methods.

Description

Develop end to end using Spring Boot microservices and components and enhance the functionalities of current software systems.

Analyze requirements and turn them into solid designs.

Work closely with the Product team, to provide the technical expertise to shape up new features.

Write efficient, reusable, testable, and scalable Java code.

Technical skills

Essential

·      6+ years working experience with a recent version of Spring or Spring boot or equivalent.

·      6+ years working experience using databases and ORM/JDBC.

·      3+ years working experience with RabbitMQ or JMS or Kafka or any other messaging/queuing system.

·      Experience deploying and/or managing and/or supporting a linux development environment.

·      Experience in building and designing scalable, high-performance production systems.

·      Strong problem-solving skills

·      Strong ability to work in both international, multifunctional agile teams.

·      University degree in Computer Science OR equivalent working or academic experience.

Considered a Plus

·      Experience with microservices architectures.

·      Experience with testing microservices.

·      Experience with e-mail systems.

·      Experience with PKI, highly secure systems

·      Huge plus:

          o  Docker and/or Kubernetes.

          o  Cloud providers (huge plus for Azure).

          o  DevOps experience,  CI/CD pipelines

Who you are:

·      Open-minded and willing to pick up new technologies.

·      Having a strong analytical mindset.

·      Excited about working in a lean scale up environment.

·      Passionate in finding intelligent solutions to ambiguous problems.

·      Eager to dive in and learn in a fast-paced environment.

·      Collaborative team player with attention to detail 

What is it like to work at eShare:

·      Personal growth, in soft and tech skills

·      Contributing to the scale-up of the company

·      Competitive full-time salary

·      Top of the Line tools and equipment.

·      Ongoing training and development.

·      Private health insurance.

·      Excursion weekends & unique events.

Equal Opportunity Employer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Submit your resume and cover letter to careers.gr@eshare.com

DevOps Engineer

Boston, USA

We are eShare

eShare is a leading provider of enterprise software solutions for file sharing and content collaboration with external parties using Microsoft 365. We enable organizations to engage their clients, partners and suppliers easily and securely using the productivity tools and workflows users are already familiar with Teams, SharePoint Online, Outlook and OneDrive. Our solutions make customer experience and file-based workflow transformation practical through the easy, secure, and collaborative sharing of essential data with customers, suppliers, and partners.

Join eShare now and be part of the new journey in the secure data collaboration of the global enterprise workforce.

The Role

We are looking for a talented DevOps Engineer to join our team in Boston, MA. Out of the box thinking & adaptability mean a lot to us. You will need to be able to improvise, re-organize and prioritize on the fly. We are looking for a self-organized individual with a proactive mindset and the attitude towards automating anything possible in the workflow. Our teams are working in a fast-paced environment with agile methods. We prioritize incremental iteration and continuous improvements over knowing all the details from the start.

Responsibilities

• Support, expand and maintain our Azure hosted infrastructure, as well as some on-premises infrastructure for various environments.

• Monitor, plan and configure aspects of the infrastructure as well as collaborate with other parties to improve performance, availability, and reliability.

• Work with Azure, Kubernetes, GitHub, Terraform and Ansible, as well as a substantial number of additional applications for functions such as monitoring, logging, and error reporting.

• Search for new ways to improve our infrastructure and leverage the capabilities Azure, Kubernetes and hosted solutions, provide us with. We are, however, always open to new tools & techniques to get the job done more effectively.

• Implement secure-first solutions proactively since we provide modern secure collaboration through our SaaS platform.

• Manage and improve CI/CD Pipeline.

Requirements

Must-Have:

• US citizen with ability to pass background check for drug, criminal and financial solvency

• 2+ years of working experience as DevOps Engineer.

• Strong experience with container orchestration (Kubernetes).

• Experience in Cloud Infrastructure, preferably Azure.

• Experience in Continuous Integration tools such as Drone, Gitlab CI, Azure Pipelines or others.

• Strong coding and scripting skills (Bash, Python).

• Experience in Linux Administration (Debian, CentOS).

• Experience in Infrastructure as a code tools (e.g., Ansible, Terraform).

• Familiarity with RDBMS administration (e.g., MySQL or PostgreSQL).

Nice to Have:

• Preferably, located in Boston and able to work from our office in Waltham, MA

• Experience working with the Python ecosystem and web frameworks such as Django, Flask etc.

• Experience with Microsoft ecosystem & technologies such as Microsoft 365 and Azure services.

• Knowledge of Security best practices.

• Experience around monitoring (Datadog, Prometheus, Grafana, ELK) and alerting.

What’s it like to work at eShare:

• Being part of a fast-growing environment that gives employees great opportunities for personal growth, in soft and tech skills, while contributing to the scale-up of the company, towards becoming leader in the field of cyber security and virtual collaboration.

• Competitive full-time salary.

• Top of the line tools and equipment.

• Ongoing training and development.

• Comprehensive benefits package including health, dental, and retirement plans.

Equal Opportunity Employer:

• We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Submit your resume and cover letter to careers@eshare.com

Customer Success Specialist

Boston, USA

We are eShare

eShare is a leading provider of enterprise software solutions for file sharing and content collaboration with external parties using Microsoft365. We enable organizations to engage their clients, partners and suppliers easily and securely using the productivity tools and workflows users are already familiar with Teams, SharePoint Online, Outlook and OneDrive. Our solutions make customer experience and file-based workflow transformation practical through the easy, secure, and collaborative sharing of essential data with customers, suppliers, and partners.

Join eShare now and be part of the new journey in the secure data collaboration of the global enterprise workforce. 

The Role

We are seeking a dynamic and enthusiastic Customer SuccessSpecialist to join our team in Boston MA and play a pivotal role in ensuring our clients' success with our secure collaboration SaaS service. As a CustomerSuccess Specialist, you will be the primary point of contact for our valued customers, helping them maximize the benefits of our platform and providing exceptional support throughout their journey. Your expertise in Microsoft 365, particularly SharePoint, Teams, OneDrive, Microsoft Purview/DLP, and MicrosoftSecurity & Compliance, will be crucial in guiding our clients towards seamless and secure collaboration experiences.

Responsibilities

·      Serve as the main point of contact for customers, building strong and trusted relationships to understand their unique needs and objectives.

·      Onboard new customers, ensuring a smooth implementation process and providing guidance on platform features and best practices.

·      Conduct regular check-ins with customers to assess their satisfaction, address any concerns, and identify opportunities for deeper engagement.

·      Collaborate with cross-functional teams including Sales, Product, and Engineering to ensure customers' voices are heard and their requirements are addressed.

·      Troubleshoot technical issues and work closely with the technical support team to resolve customer challenges in a timely manner.

·      Provide training and educational resources to customers, empowering them to utilize the platform effectively and securely.

·      Proactively monitor customer usage and adoption patterns, identifying areas for improvement and providing strategic recommendations.

·      Stay up-to-date with industry trends and advancements to provide informed insights to customers regarding secure collaboration practices.

Requirements

·      Bachelor's degree in a relevant field or equivalent work experience.

·      Proven experience in a customer-facing role such as Customer Success, Account Management, or CustomerSupport.

·      Strong proficiency in Microsoft 365suite, including SharePoint, Teams, OneDrive, Microsoft Purview/DLP, andMicrosoft Security & Compliance.

·      Knowledge of Microsoft Azure would be beneficial

·      Desired proficiency in programming languages like Python, PowerShell, and SQL.

·      Exceptional communication and interpersonal skills, with the ability to articulate technical concepts to both technical and non-technical audiences.

·      Problem-solving mindset and a proactive approach to addressing customer needs.

·      High level of empathy and dedication to ensuring customer satisfaction.

·      Strong organizational skills with the ability to manage multiple customer relationships simultaneously.

·      Prior experience in the SaaS industry or cybersecurity field is a plus.

·      While not a requirement, Boston-based candidates with the ability to work from our Waltham, MA office are preferred.

What’s it like to work at eShare:

Being part of a fast-growing environment that gives employees great opportunities for personal growth, in soft and tech skills, while contributing to the scale-up of the company, towards becoming a leader in the field of cyber security and virtual collaboration.

·      Competitive full-time salary.

·      Top-of-the-line tools and equipment.

·      Ongoing training and development.

·      Comprehensive benefits package including health, dental, and retirement plans.

Equal Opportunity Employer:

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

If you are passionate about helping organizations securely collaborate and thrive in the digital world, and you possess the technical expertise and customer-centric mindset we're looking for, we'd love to hear from you. Join our team and be part of a mission to revolutionize secure collaboration!

 

 Submit your resume and cover letter to careers@eshare.com

 

 

Customer Success Manager

Athens, Greece

Who is eShare 

eShare is a leading provider of enterprise software solutions for file sharing and content collaboration with external parties using Microsoft 365. We enable organizations to engage their clients, partners and suppliers easily and securely using the productivity tools and workflows users are already familiar with – Teams, SharePoint Online, Outlook and OneDrive. Our solutions make customer experience and file-based workflow transformation practical through the easy, secure, and collaborative sharing of essential data with customers, suppliers and partners. 

Where are we headed?  

We are building the ability for employees and their partners, clients and customers to collaborate transparently, and therefore become more satisfied with their work, by extending all investments in M365 towards external file sharing in a seamlessly integrated way. 

A workplace solution that enables better internal and external collaboration while allowing companies to implement a variety of permissive policies, (not just all or nothing) while effectively upholding their security strategy and regulation requirements.

The Role 

We are looking for a talented Customer Success Manager to join our team in Athens, Greece, with the option to work partial Remote. Out-of-the-box thinking & adaptability mean a lot to us. You will need to be able to own the entire relationship with assigned clients, including onboarding, implementation, training, adoption, retention, and satisfaction. We are looking for a self-organized individual with a proactive mindset and the attitude to establish relationships as a trusted & strategic advisor by supporting the continued value of our products and services. You need to develop and maintain customer-success strategies and best practices, as well as customer-support content.

We prioritize incremental iteration and continuous improvements over knowing all the details from the start. 

Description 

  • Maintain existing customer-success metrics and data as directed.
  • Serve as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting both.
  • Review the customer journey, determine how it’s supported, and use a consultative approach to help clients overcome issues and achieve their goals.
  • Facilitate interaction and workflow among project team members, including third-party service providers, to ensure timely deliverables.
  • Collaborate, problem-solve, and/or strategize with team members on upcoming client meetings.
  • Prepare documentation or visuals of campaign performance for client; analyze trends in CSAT and NPS scores to identify areas for improvement.
  • Work with sales and marketing teams to boost customer referrals and develop case studies.

Essential skills 

  • 3+ years of experience in communications, marketing, sales, account management, or customer success
  • Strong skills in verbal and written communications, strategic planning, and project management
  • Analytical and process-oriented mindset
  • Ability to work effectively across multiple departments in a deadline-driven environment.
  • Active team player, self-starter, and multitasker who can quickly adjust priorities.
  • Bachelor’s degree or equivalent
  • Knowledge of Salesforce and project management tools
  • Experience in event planning

Nice to Have: 

  • Experience working with Forbes 500 Clients
  • Experience with Microsoft ecosystem & technologies.
  • Knowledge of Security best practices. 

What is it like to work at eShare: 

  • Personal growth, in soft and tech skills 
  • Contributing to the scale-up of the company 
  • Competitive full-time salary 
  • Top of the Line tools and equipment. 
  • Ongoing training and development. 
  • Private health insurance. 
  • Excursion weekends & unique events. 

Equal Opportunity Employer: 

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Backend Software Engineer

Athens, Greece

Who is eShare?

eShare is a leading provider of enterprise software solutions for file sharing and content collaboration with external parties using Microsoft 365. We enable organizations to engage their clients, partners and suppliers easily and securely using the productivity tools and workflows users are already familiar with – Teams, SharePoint Online, Outlook and OneDrive. Our solutions make customer experience and file-based workflow transformation practical through the easy, secure, and collaborative sharing of essential data with customers, suppliers and partners.

Where are we headed? 

We are building the ability for employees and their partners, clients and customers to collaborate transparently, and therefore become more satisfied with their work, by extending all investments in M365 towards external file sharing in a seamlessly integrated way.

A workplace solution that enables better internal and external collaboration while allowing companies to implement a variety of permissive policies, (not just all or nothing) while effectively upholding their security strategy and regulation requirements.

The Role

We are looking for a talented Software Engineer with experience in backend development using Python. Out of the box thinking & adaptability mean a lot to us. You will need to be able to improvise, re-organize and prioritize on the fly. We are looking for a self-organized individual with a proactive mindset and the attitude towards automating anything possible in the workflow. Our teams are working in a fast-paced environment with agile methods.

Description

  • Develop end to end using Python microservices and components and enhance the functionalities of current software systems.
  • Analyze requirements and turn them into solid designs.
  • Work closely with the Product team, to provide the technical expertise to shape up new features.
  • Write efficient, reusable, testable, and scalable Python code.

Essential Technical skills

  • 4+ years of professional experience as a Software Engineer.
  • Experience in Python programming language is highly appreciated.
  • Very good SQL experience, MySQL preferably.
  • Experience in creating and consuming REST APIs is a must, Django REST Framework is considered as an asset.
  • Experience in building and designing scalable, high-performance production systems.
  • Knowledge of the UI side and JavaScript is considered a plus.
  • Strong ability to work in both international and multifunctional teams.

Who you are:

  • Open-minded and willing to pick up new technologies.
  • Having a strong analytical mindset.
  • Excited about working in a lean scale up environment.
  • Passionate in finding intelligent solutions to ambiguous problems.
  • Eager to dive in and learn in a fast-paced environment.
  • Collaborative team player with attention to detail.

What is it like to work at eShare:

  • Personal growth, in soft and tech skills
  • Contributing to the scale-up of the company
  • Competitive full-time salary
  • Top of the Line tools and equipment.
  • Ongoing training and development.
  • Private health insurance.
  • Excursion weekends & unique events.

Equal Opportunity Employer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Frontend Software Engineer

Athens, Greece

Who is eShare?

eShare is a leading provider of enterprise software solutions for file sharing and content collaboration with external parties using Microsoft 365. We enable organizations to engage their clients, partners and suppliers easily and securely using the productivity tools and workflows users are already familiar with – Teams, SharePoint Online, Outlook and OneDrive. Our solutions make customer experience and file-based workflow transformation practical through the easy, secure, and collaborative sharing of essential data with customers, suppliers and partners.

Where are we headed? 

We are building the ability for employees and their partners, clients and customers to collaborate transparently, and therefore become more satisfied with their work, by extending all investments in M365 towards external file sharing in a seamlessly integrated way.

A workplace solution that enables better internal and external collaboration while allowing companies to implement a variety of permissive policies, (not just all or nothing) while effectively upholding their security strategy and regulation requirements

The Role

We are looking for a talented React UI and JavaScript Engineer to work on the next generation of our large-scale app, maintain existing libraries and components, design features and new APIs and grow with us in a global scale product and multinational working environment. The successful candidate will work with the Lead engineers and an agile team of talented full stack engineers to deliver full featured experiences for the web.

Description

  • Develop web applications using React framework, building reusable code and libraries.
  • Work with the Frontend Lead to specify requirements and deliverables.
  • Handle code reviews, assuring code quality, and promoting best practices, to improve the quality of the end product.
  • Maintain a software stack that serves hundreds of requests per day.
  • Design and implement innovative and engaging user interfaces, which meet user needs, product requirements, and business goals.
  • Write technical documentation and contribute to the development of POCs to facilitate design decisions.
  • Stay up-to-date on emerging technologies.

Essential Technical skills

  • 3+ years of professional experience working with JavaScript/Typescript and the React UI library.
  • Excellent understanding of the web platform capabilities (Browser) and commonly used web technologies (Cookies, AJAX, HTML forms and REST protocol), in order to build modern applications and widgets.
  • Experience in frameworks such as Next.js, Remix.run or solid.js experience is a plus.
  • Good understanding of tools like React Router, some experience in MUI and Tailwind theming could be handy.
  • Basic experience working with online APIs (Google Drive, OneDrive etc.) is a plus.
  • Familiarity using modern build tools (e.g., Webpack, ESBuild etc.).
  • Familiarity using CSS preprocessors as less, sass.

Who you are:

  • Open minded and willing to pick up new technologies.
  • Having strong analytical mindset.
  • Excited about working in a lean scale up environment.
  • Passionate in finding intelligent solutions to ambiguous problems.
  • Eager to dive in and learn in a fast-paced environment.
  • Collaborative team player with attention to detail.

What is it like to work at eShare:

  • Personal growth, in soft and tech skills
  • Contributing to the scale-up of the company
  • Competitive full-time salary
  • Top of the Line tools and equipment.
  • Ongoing training and development.
  • Private health insurance.
  • Excursion weekends & unique events.

Equal Opportunity Employer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Senior Software QA Analyst

Athens, Greece

Who is eShare?

eShare is a leading provider of enterprise software solutions for file sharing and content collaboration with external parties using Microsoft 365. We enable organizations to engage their clients, partners and suppliers easily and securely using the productivity tools and workflows users are already familiar with – Teams, SharePoint Online, Outlook and OneDrive. Our solutions make customer experience and file-based workflow transformation practical through the easy, secure, and collaborative sharing of essential data with customers, suppliers and partners.

Where are we headed? 

We are building the ability for employees and their partners, clients and customers to collaborate transparently, and therefore become more satisfied with their work, by extending all investments in M365 towards external file sharing in a seamlessly integrated way.

A workplace solution that enables better internal and external collaboration while allowing companies to implement a variety of permissive policies, (not just all or nothing) while effectively upholding their security strategy and regulation requirements.

The Role

We are looking for a talented Senior Software QA Analyst to join our team in Athens, Greece. Out-of-the-box thinking & adaptability mean a lot to us. You will need to be able to improvise, re-organize and prioritize on the fly. We are looking for a self-organized individual with a proactive mindset and an attitude towards automating anything possible in the workflow. Our teams are working in a fast-paced environment with agile methods. 

Description

  • Develop end to end using Python microservices and components and enhance the functionalities of current software systems.
  • Analyze requirements and turn them into solid designs.
  • Work closely with the Product team, to provide the technical expertise to shape up new features.
  • Write efficient, reusable, testable, and scalable Python code.

Essential Technical skills

  • Analyze complex requirements / actively participate in analysis & refinement meetings to define the scope per task and provide accurate test estimation & improvements. 
  • Create test cases during test preparation using TestRail, for web and mobile applications (back & front-end). 
  • Identify areas of testing that would benefit from automation. 
  • Run test cases and report test results using TestRail. 
  • Maintain test suites. 
  • Handle defect: report and retest, using Jira, analyze the importance and priority relating to a release. 
  • Jira tickets management regarding Sprint Backlog & defects. 
  • Prepare Test Metrics and Test Exit reports. 
  • Prepare and present demos of features to other eShare teams or external audiences. 
  • Create detailed documentation for the capabilities of the system using Confluence. 
  • Communicate own progress and escalate issues in a timely manner. 
  • Participate in daily stand-up meetings and other scrum events. 
  • Strong ability to work in both international and multifunctional teams.

Requirements:

  • Degree in Computer Science, IT, or other relevant fields. 
  • 3-5 years of experience in Software Testing, Quality Assurance, or similar positions. 
  • Strong experience in preparing detailed and correct structure test cases, acknowledging the covered areas: positive/negative/affected areas and edge cases. 
  • Strong understanding of different types of testing and what they involve (e.g., manual, automated, compatibility, performance, stress, loan). 
  • Experience in test execution and test results. 
  • Exposure to web and mobile applications testing. 
  • Solid theoretical knowledge of QA methodologies. 
  • Experience with management tools such as Jira, Confluence, or equivalent. 
  • Strong analytical, problem-solving & organization skills, proactiveness & sense of responsibility. 
  • Team mentality, adaptability, and solid time-management skills. 
  • Excellent communication skills in English, written and verbal. 

Nice to have:

  • Familiarity with agile methodology. 
  • Knowledge of test management tools, such as TestRail, Zephyr will be a strong plus. 
  • Prepare BDD Scenarios. 
  • Knowledge of automation test technologies. 
  • Experience with POSTMAN 
  • ISTQB Certification for Software Testing. 

Who you are:

  • Open-minded and willing to pick up new technologies.
  • Having a strong analytical mindset.
  • Excited about working in a lean scale up environment.
  • Passionate in finding intelligent solutions to ambiguous problems.
  • Eager to dive in and learn in a fast-paced environment.
  • Collaborative team player with attention to detail.

What is it like to work at eShare:

  • Personal growth, in soft and tech skills
  • Contributing to the scale-up of the company
  • Competitive full-time salary
  • Top of the Line tools and equipment.
  • Ongoing training and development.
  • Private health insurance.
  • Excursion weekends & unique events.

Equal Opportunity Employer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Senior Backend Software Engineer

Athens, Greece

Who is eShare?

eShare is a leading provider of enterprise software solutions for file sharing and content collaboration with external parties using Microsoft 365. We enable organizations to engage their clients, partners and suppliers easily and securely using the productivity tools and workflows users are already familiar with – Teams, SharePoint Online, Outlook and OneDrive. Our solutions make customer experience and file-based workflow transformation practical through the easy, secure, and collaborative sharing of essential data with customers, suppliers and partners.

Where are we headed? 

We are building the ability for employees and their partners, clients and customers to collaborate transparently, and therefore become more satisfied with their work, by extending all investments in M365 towards external file sharing in a seamlessly integrated way.

A workplace solution that enables better internal and external collaboration while allowing companies to implement a variety of permissive policies, (not just all or nothing) while effectively upholding their security strategy and regulation requirements.

The Role

We are looking for a talented Software Engineer with experience in backend development using Python. Out of the box thinking & adaptability mean a lot to us. You will need to be able to improvise, re-organize and prioritize on the fly. We are looking for a self-organized individual with a proactive mindset and the attitude towards automating anything possible in the workflow. Our teams are working in a fast-paced environment with agile methods.

Description

  • Develop end to end using Python microservices and components and enhance the functionalities of current software systems.
  • Analyze requirements and turn them into solid designs.
  • Work closely with the Product team, to provide the technical expertise to shape up new features.
  • Write efficient, reusable, testable, and scalable Python code.

Essential Technical skills

  • 6+ years of professional experience as a Software Engineer.
  • Experience in Python programming language is highly appreciated.
  • Very good SQL experience, MySQL preferably.
  • Experience in creating and consuming REST APIs is a must, Django REST Framework is considered as an asset.
  • Experience in building and designing scalable, high-performance production systems.
  • Knowledge of the UI side and JavaScript is considered a plus.
  • Strong ability to work in both international and multifunctional teams.

Who you are:

  • Open-minded and willing to pick up new technologies.
  • Having a strong analytical mindset.
  • Excited about working in a lean scale up environment.
  • Passionate in finding intelligent solutions to ambiguous problems.
  • Eager to dive in and learn in a fast-paced environment.
  • Collaborative team player with attention to detail.

What is it like to work at eShare:

  • Personal growth, in soft and tech skills
  • Contributing to the scale-up of the company
  • Competitive full-time salary
  • Top of the Line tools and equipment.
  • Ongoing training and development.
  • Private health insurance.
  • Excursion weekends & unique events.

Equal Opportunity Employer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Senior Frontend Software Engineer

Athens, Greece

Who is eShare?

eShare is a leading provider of enterprise software solutions for file sharing and content collaboration with external parties using Microsoft 365. We enable organizations to engage their clients, partners and suppliers easily and securely using the productivity tools and workflows users are already familiar with – Teams, SharePoint Online, Outlook and OneDrive. Our solutions make customer experience and file-based workflow transformation practical through the easy, secure, and collaborative sharing of essential data with customers, suppliers and partners.

Where are we headed?

We are building the ability for employees and their partners, clients and customers to collaborate transparently, and therefore become more satisfied with their work, by extending all investments in M365 towards external file sharing in a seamlessly integrated way.

A workplace solution that enables better internal and external collaboration while allowing companies to implement a variety of permissive policies, (not just all or nothing) while effectively upholding their security strategy and regulation requirements.

The Role

We are looking for a talented React UI Engineer to work on the next generation of our large-scale app, maintain existing libraries and components, design features and new APIs and grow with us in a global scale product and multinational working environment. The successful candidate will work with the Lead engineers and an agile team of talented full stack engineers to deliver full featured experiences for the web.

Description

  • Develop web applications using React framework, building reusable code and libraries.
  • Work with the Frontend Lead to specify requirements and deliverables.
  • Handle code reviews, assuring code quality, and promoting best practices, to improve the quality of the end product.
  • Maintain a software stack that serves hundreds of requests per day.
  • Design and implement innovative and engaging user interfaces, which meet user needs, product requirements, and business goals.
  • Write technical documentation and contribute to the development of POCs to facilitate design decisions.
  • Stay up-to-date on emerging technologies.

Essential Technical skills

  • 5+ years of professional experience working with JavaScript/Typescript and the React UI library.
  • Excellent understanding of the web platform capabilities (Browser) and commonly used web technologies (Cookies, AJAX, HTML forms and REST protocol), in order to build modern applications and widgets.
  • Experience with State Management (Redux).
  • Experience in frameworks such as Next.js, remix.run or solid.js experience is a plus.
  • Good understanding of tools like React Router, some experience in MUI and Tailwind theming could be handy.
  • Basic experience working with online APIs (Google Drive, OneDrive etc) is a plus.
  • Familiarity in using modern build tools (e.g., webpack, ESbuild etc.).
  • Familiarity in using CSS preprocessors as less, Sass.
  • Strong ability to work in both international and multifunctional teams.

Who you are:

  • Open-minded and willing to pick up new technologies.
  • Having a strong analytical mindset.
  • Excited about working in a lean scale up environment.
  • Passionate in finding intelligent solutions to ambiguous problems.
  • Eager to dive in and learn in a fast-paced environment.
  • Collaborative team player with attention to detail.

What is it like to work at eShare:

  • Personal growth, in soft and tech skills
  • Contributing to the scale-up of the company
  • Competitive full-time salary
  • Top of the Line tools and equipment.
  • Ongoing training and development.
  • Private health insurance.
  • Excursion weekends & unique events.

Equal Opportunity Employer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Senior Account Executive

Boston, USA

eShare is a leading provider of enterprise software solutions for file sharing and content collaboration with external parties using Microsoft 365. We enable organizations to engage their clients, partners and suppliers easily and securely using the productivity tools and workflows users are already familiar with Teams, SharePoint Online, Outlook and OneDrive. Our solutions make customer experience and file-based workflow transformation practical through the easy, secure, and collaborative sharing of essential data with customers, suppliers, and partners.

Joining eShare now and be part of the new journey in the secure data collaboration/transformation of the global remote workforce.

The Role

We are looking for talented account executives with strong selling skills, committed to achieve our clients’ goals as well as their own.

Responsibilities

  • Source and close new logos in North America.
  • Research and understand your customers, their challenges, aligning them with an eShare solution.
  • Drive the sales process through multi-layer stakeholders within global organizations.
  • Exercise judgement, professionalism with all contacts.
  • Collaborate internally to move all deals forward.

Requirements

  • 6+ years of closing experience within Sales with a proven track record of success.
  • Proven ability to learn new technologies and products.
  • Ability to provide clear examples of closing complex deals and the sales process that you utilized.
  • Ability to utilize a repeatable method for discovering greenfield opportunities and building out a territory.
  • Previous experience building relationships and selling to C level executives.
  • Professional experience in ECM, Cloud, or SaaS sales.

What’s it like to work at eShare:

  • Being part of a fast-growing environment that gives employees great opportunities for personal growth, in soft and tech skills, while contributing to the scale-up of the company, towards becoming leader in the field of cyber security and virtual collaboration.
  • Competitive full-time salary.
  • Top of the Line tools and equipment.
  • Ongoing training and development.

Equal Opportunity Employer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Better collaboration.
Higher productivity.
Better employee and client engagement.

Transform the way you collaborate. Contact eShare to get started.

Schedule a Demo