Trusted Collaboration for Health Insurance Providers

M365 + eSHARE makes sharing sensitive data with partners and clients easier, more secure – and 100% compliant.

Before M365: When Secure Sharing Fell Short

Protecting sensitive data across partner networks came at the cost of useability and efficiency:

Client data had to be given away to collaborate with external users
Clunky file-sharing tools created a poor end user experience
Layered compliance tools added complexity and cost
Securing emails forced unnecessary file duplication and data sprawl

The M365 + eSHARE Difference

The M365 + eSHARE solution delivers automatic compliance without sacrificing productivity. Data sharing is contained within the M365 tenant and governance is woven into workflows so users can focus on customer service.

Users initiate and control secure workspaces in the tenant to share data with clients and partners
Secure messaging is enabled directly from M365 applications without additional encryption
Sensitive email attachments become secure links connecting recipients to the data within M365
External users given restricted access to M365 without guest accounts
Users enforce external data sharing with access, revocation, and retention controls
Continuous event logging proves compliance with all regulatory frameworks

eSHARE eliminates rigid governance and layers of security that still require you to lose control of data. Compliance is built into the fabric of M365’s secure environment and the user’s familiar workflows.

Client Success Story

Top 4 U.S. Health Insurer Achieved Trusted Collaboration with M365 + eSHARE

A leading U.S. health insurer updated their secure data sharing processes and increased their M365 ROI.

The Challenge:

Replace legacy email encryption with a modern collaboration solution built into M365 to share data across thousands of providers with automatic compliance.

How eSHARE Delivered Success:

Simplified Governance: Built-in compliance with context-based controls while data stays within the M365 tenant.
Link-Enabled Sharing: Email attachments were replaced by links pointing recipients to the data secured inside the tenant.
Workflow Efficiency: Sharing data within the tenant reduced business process times by up to 95%.
Easy Adoption: 90%+ of employees use eSHARE to collaborate securely without user training required.
Continuous Oversight: Real-time compliance is proved with no visibility gaps.

The Impact

With M365 + eSHARE, the insurer achieved full compliance while streamlining operations and boosting security. They transformed secure communication into a productivity driver by reducing costs and improving the user experience for clients and partners.

Download the Full Case Study

Why Health Insurers Are Making the Switch

Outdated data sharing tools like email encryption, FTP, and cloud storage were not built for the digital workplace. The M365 + eSHARE solution simplifies safe collaboration backed by Zero Trust principles that sets a new standard for secure data sharing for the healthcare industry.

Legacy Platforms

eSHARE

Complex email security, data loss

Data accessed by secure links instead of attachments

Inconsistent policies across partner networks

Centrally-managed policies and automated compliance

Visibility and control gaps

Continuous data governance and observability entirely within M365

Poor customer experience

Easy and intuitive data access for policyholders

eSHARE Lets You Rethink How to Share Data Safely

Tired of rigid controls that slow down productivity? With eSHARE, compliance guardrails are built into your M365 tenant, so you can:

Control sensitive data sharing inside and outside your organization

Maintain compliance across the entire data lifecycle

Give customers and employees an easy user experience

You don’t need more tools, just smarter control within the environment you already use.

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Trusted by Leading Organizations

Many of the world's largest and most highly regulated organizations rely on eSHARE to balance business with governance.

eSHARE's seamless integration with our DLP policies and Microsoft 365 ensures that our data is protected at all times, offering peace of mind with every shared file.

Joshua Davidson

Senior Cyber Security Analyst

eSHARE is the secure collaboration solution for 4G Clinical. We used eSHARE to extend our productivity suite to our customer community of 7,000+ users and their 2,000+ clinical trials, providing an easy-to-use solution that fulfills all FDA requirements, including GxP and 21CFR11. 

Ed Tourtellotte

founder & chief technology officer

A very good product, with amazing support. It has enabled us to provide secure documentation to customers and been a game changer for winning contracts in the UK. In the USA it has allowed the team to win high end contracts with confidence.

Gartner Peer Insights

manager of it services

eSHARE simplified and improved the quality of our data collection process. It’s modern and simple UX allowed us to quickly implement and secure our partnerships with our suppliers and continue to innovate our Digital Supply Chain Solutions.

Adrian Mantini

senior vice president

After evaluating numerous products throughout my career, none have matched eSHARE's comprehensive features and versatility. The platform's detailed control, such as SAML and OAUTH support, a comprehensive RESTful API for streamlined document management, and ongoing enhancements to meet cybersecurity demands, positions eSHARE as a top choice for enterprise file management and collaboration.

Tim Rice

Chief information security officer

Collaboration possibilities are virtually limitless. Policies are customizable and straightforward. Portal customization makes integration with our own design guidelines easy. Technical support was always agile and even reported bugs were usually fixed within hours.

Gartner Peer Insights

senior security analyst

FAQ

How does eSHARE ensure HIPAA compliance for health insurers?

eSHARE operationalizes HIPAA‑aligned controls inside Microsoft 365 so Protected Health Information (PHI) stays in‑tenant and always governed. Policies enforce least‑privilege access, expirations, and approvals for external sharing, while automated reviews and audit trails maintain continuous oversight. With DLP/retention label compatibility, access logs, and revocation, eSHARE helps payers meet administrative, technical, and physical safeguard expectations without adding new data silos. Because collaboration occurs directly in Microsoft 365, sensitive files aren’t duplicated into third‑party tools, shrinking your attack surface and simplifying audits. The result: payer teams, providers, and TPAs collaborate faster—under Zero Trust principles—while staying aligned to HIPAA requirements and internal compliance policies.

Can eSHARE replace legacy secure messaging solutions?

Yes. eSHARE replaces file attachments and portal‑hopping with governed Microsoft 365 links that inherit your security policies. Instead of sending PHI to a separate secure‑messaging system, users share controlled links with expirations, watermarking, and one‑click revoke. External participants authenticate through policy‑driven flows, and all activity is captured for audit and compliance reporting. This reduces IT spend (one platform, fewer vendors), improves user experience (no extra logins or training), and eliminates duplicate PHI copies scattered across legacy tools. By standardizing on Microsoft 365 with eSHARE, payers modernize secure communications while maintaining consistent controls across email, Teams, and SharePoint.

How does eSHARE improve communication between providers and insurers?

eSHARE streamlines payer–provider collaboration directly in Microsoft 365 so teams can move faster on real work—provider roster validation, prior authorization packages, claims attachments, appeals, medical policy updates without compromising PHI protections. Role‑based templates standardize who can share what, approvals add accountability, and expirations ensure time‑bound access. Providers receive secure links instead of attachments, enabling real‑time co‑editing, tracked acknowledgments, and clear audit trails. Because information never leaves your Microsoft 365 tenant, data sprawl is minimized, and compliance reviews are simpler. The outcome is shorter cycle times, fewer back‑and‑forth emails, and a measurable reduction in compliance risk across payer‑provider workflows.

Still have questions? Contact us to learn more.
Trusted by Leading Companies